Thank you for shopping with Steroidelite.com. We aim to provide you with a smooth shopping experience, from order placement to delivery and returns. Please review our Shipping and Returns Policy below.
Shipping Policy
1. Processing Time
We strive to process and ship all orders within 2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Costs
We offer various shipping methods to meet your needs. Shipping costs are calculated based on your location, and the shipping method selected at checkout. You will see the total shipping cost before finalizing your purchase.
3. Delivery Time
Estimated delivery times vary based on your location and the shipping method chosen. Typically, standard shipping takes 5 to 10 business days. Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Policy
1. Refunds
Refunds will be processed once we inspect underlying reason and will be paid within 2 working days
2. Exchanges
We do not offer direct exchanges.
3. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer service team immediately at info@steroidelite.com. We will work with you to resolve the issue, which may include providing a replacement or issuing a refund.
4. Final Sale Items
Certain items may be marked as “Final Sale” and are not eligible for return or refund. These items will be clearly indicated on our website.
Contact Us
If you have any questions about our Shipping and Returns Policy or need assistance with your order, please contact us at:
Email: info@steroidelite.com
Thank you for shopping with Steroidelite.com. We appreciate your business and are here to help with any questions or concerns you may have.