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Achieving optimal performance is a complex endeavor without the inclusion of supplementary support

Contact Information

  • Strada Lânăriei 90, București 040327, Romania
  • Office Hours: 9AM - 4PM
info@steroidelite.com
Frequently Asked Questions

FAQ's

faq

Account

  • I’m having login problems, how do I retrieve my account password?
    If you've lost your password just click the 'Forgot your password?
  • Can I see my previous orders?
    Log in to your account. Clicking on the 'My Account'.
  • How do I delete my account?
    If you want to delete your account, please open a ticket for this issue. Our team will delete your account at your request.
  • My shipping address has changed. How do I update shipping information to my current account?
    You can add your new address on your account and you can choose it once you place new order.
faq

Products & Stock

  • What happens if the products are out of stock after I've placed an order?
    Steroidelite inventory is updated in real-time. So any item you see on the site is in stock. In the rare instance when you order an item and we discover an inventory error, we will contact you immediately and review your options. You will not be charged for any item change.
  • I received a different product that I haven't ordered
    Please send us a picture of the received product via www.imgur.com and together will find the best solution for your problem.
faq

Other

  • What products do you offer?

    We offer a wide range of supplements from multiple reputable manufacturers, as well as our exclusive line, General Pharmaceuticals. Our products include muscle building products, fat burning products, PCT etc, catering to all fitness needs.

     

  • How can I place an order?

    To place an order, simply browse our website, select the products you wish to purchase, and add them to your cart. When you're ready to checkout, follow the prompts to enter your shipping information and payment details. Once your order is confirmed, you'll receive a confirmation email with your order details.

     

  • Do you offer international shipping?

    Yes, we offer shipping for international orders

     

  • How can I track my order?

    Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or through the carrier’s tracking system.

  • How can I contact customer service?

    You can reach our customer service team via email at info@steroidelite. Our team is available to assist you with any questions or concerns Monday through Friday from [9 AM to 5 PM].

  • Are my personal and payment details secure?

    Yes, we prioritize the security of your personal and payment information. Our website uses SSL encryption to ensure that all transactions are secure and your data is protected.

  • Do you offer any discounts or promotions?

    We regularly offer promotions and discounts on our products. To stay updated on the latest deals, sign up for our newsletter or follow us on social media.